Frequently Asked Questions
How Do I Make A Purchase?
Making a purchase couldn’t be easier. Simply follow this simple four step process
1. View our branded, sundry and rare model sections.
2. Once you have found your ideal model/s, to purchase, click “Add to Cart”.
3. Then you will be taken to our checkout page to complete your purchase, via Paypal Express checkout and follow the instructions provided by the secure Paypal payment gateway.
Please note: That you do not need a Paypal account to pay via Paypal, just an email account and credit/debit card. Diecast Model Car Sales uses Paypal as one of the worlds most trusted payment gateways.
Payment & Shipping
– We accept Paypal and most major credit cards, via the Express Paypal processing gateway. This method is our fastest checkout and saves you time filling out billing and shipping details, simply posting to the address nominated on your paypal account.
– Payment in full is required prior to dispatch of your items.
– $9.95 Flat rate shipping is available to all customers (Overseas customers are asked to email us and request a quote for delivery prior to making a purchase).
– Optional insurance is available with purchase for $14.95 including shipping
– Once your item/s are mailed to you, Diecast Model Cars Sales cannot be held responsible for any problems/damage encountered by any third party postal carriers (Australia Post) if you have not opted to secure insurance.
– All items purchased at Diecast Model Car Sales that are mailed within Australia are sent with tracking via Australia post.
-Due to weekends, public holidays and heavy workloads at certain times, please allow up to 3 days for your items to be dispatched.
Secure Ordering & Payment Options
– Diecast Model Car Sales is a legitimate Australian business and therefore complies with rules and regulations regarding doing business within this region.
– Diecast Model Cars Sales uses only authorised software and safety protocols within our website. These are regulatory requirements imposed by authorised third party payment processors and adhere to all Australian standards regarding online transactions. Therefore you can have peace of mind knowing that you payment details are 100% safe.